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Meet the Team

Warren Cook

President & CEO

BIOGRAPHY

Warren is a co-founder of SymbianceHR and provides strategic oversight for service delivery, business operations, and technical guidance on consulting engagements. He is a human resources subject matter expert with over 20 years of experience as a strategic business partner, project manager, and people leader across private and public sectors organizations.

Warren is responsible for the strategic planning of all client consulting engagements from initial needs assessment and compliance review through delivery of customized strategic solutions that meet the client’s business goals.   He has a proven track record of providing executive coaching and mentoring to business leaders and human resource professionals at all levels including the C-Suite of Fortune 100 companies.

Warren combines his human resource, project management, and business leadership experience with a philosophy of solving business challenges through the strategic implementation of policies, processes, and procedures to deliver sustainable solutions that demonstrate ROI, mitigate and manage compliance risk, and empower organizational success. He is often viewed by our clients as an extension of their leadership team.

Warren holds a B.S. in Human Resource Management, an MBA in Project Management, and a M.S. in Industrial and Organizational Psychology.

Warren is a national public speaker delivering presentations and talks ranging in topic including but not limited to “Risk Management of Your Employment Practices”, “Effective Execution of Employee Relations Investigations”, “Got Diversity.  Get Inclusion!”, “Becoming a Strategic HR Business Partner”, “Building a Strong Culture”, and “Crucial Conversation and Performance Management”. 

Warren is an editorial contributor for ChaddsFordLive.com and FranchiseMoneyMaker.com, has been featured in several articles in the Delaware Business Times, NAPFA Advisor Magazine, and you can find more articles on his blog or on LinkedIn.

Obtain expert advice on interview preparation in his book “Applicant Interview Preparation – Practical Coaching for Today.”  Click here to get the book today.

Jennifer Cook

Chief Operations Officer

BIOGRAPHY

Jennifer is a co-founder of SymbianceHR and a visionary in identifying unique value add solutions for small business challenges. With an exceptional understanding of organizational dynamics and solid business relationship skills Jennifer developed the strategy and service delivery model for the “HR Supporter Program” and leads our strategic alliance program relationships.  Her commitment to identifying partners who can deliver the highest level of value to our clients is proven to enhance the ROI of our overall client relationship.

With over five years of direct HR Consulting experience, she leads our HR Support Program service delivery and manages our consultants aligning the right subject matter expert for each client engagement, project, or initiative.  When Jennifer is not managing service delivery, she is driving our strategic marketing, branding, social media, community relations, operations and back office management.  Jennifer is a professional business leader with outstanding human resources, customer service and communication skills.

In addition to her HR experience with SymbianceHR, Jennifer possesses over 20 years of business expertise in the real estate and legal industries in positions of increasing responsibility ranging from office manager to business consultant. She presently holds a B.S. in Forensic Psychology.

Daniel Schmitt

Human Resource Assistant

BIOGRAPHY

Daniel Schmitt comes to SymbianceHR with a background of over 20 years experience in general office management and guest service experiences.   Daniel excels in customer service, operational support, and client communications.  Having held instrumental roles during his career as an employee advocate, member of focus groups to drive process excellence, and contributor to the workflow design and case management in the Judiciary for the Family Court of the State of Delaware, Daniel brings a breadth of knowledge and experience to effectively support customer service and service delivery for our clients.  Previous employers include the State of Delaware, ING Americas and PNC Bank.  Daniel is also passionate for the performing arts, music, travel and tourism.

Erica Quigley

Business Operations Advisor

BIOGRAPHY

Erica Quigley, Quigley Management Consulting, LLC
Owner and Principal Consultant

Erica is a Business Operations Advisor for SymbianceHR, LLC and the owner of Quigley Management Consulting, LLC. She is a corporate executive who leads efficiency initiatives producing consistent measurable results that support continued success.  As an advisor for SymbianceHR, Erica is involved in operational analysis and process excellence initiatives to maximize productivity, efficiency, and profitability.  Combining her subject matter expertise with our human resource management consulting team enhances the delivery of optimized organizational design, workflow, and workforce capabilities.

In the role she held previous to founding Quigley Management Consulting she led operations at FreedomPay, a hyper growth technology company in Center City Philadelphia. At FreedomPay she created the international supply chain network, implemented interdepartmental process efficiency projects, and led their ERP system integration.

Erica has used her process techniques and methodologies across industries including manufacturing, software, technology, marketing, aviation, mining, and retail.

In her off time, Erica spends time in her bustling household with her husband, two daughters, two dogs, and three cats.

Scott Messer

Sales and Growth Advisor

BIOGRAPHY

Scott Messer , Sales Evolution
CEO and Salesperson

Before starting Sales Evolution and gaining a reputation as “The Mad Wizard of Sales”, Scott held various sales, sales management, and executive positions at two “turn-arounds” and three start-ups, helping those companies launch new products and services, establish sales territories, and more.

After working at several companies successfully selling technical products that he really knew little about, Scott discovered the true magic of sales: applying human nature in a comfortable sales process that quickly leads to yes and no decisions.

Thirteen years later his company, Sales Evolution, has grown into a prominent sales education and coaching company with seven team members, and over those years he has worked with over 200 companies and thousands of individuals.  His real bio is found on his LinkedIn profile in the 75 client recommendations; Sales Evolution clients tell it better than he can.

Ann Angelucci

Payroll Solutions Advisor

BIOGRAPHY

Ann Angelucci, Premier Payroll Services
Sales Manager

Ann has become an invaluable resource and subject matter expert in the design and collaboration of HRIS & Payroll solutions for SymbianceHR clients.  As the Sales Manager for Premier Payroll Services she applies business relationship and consultative expertise to develop customized solutions for her clients.

SymbianceHR is pleased to have Ann as an Advisor for our firm, expanding our capabilities and scope of Business Management Consulting in the Human Capital Management space into technology and payroll solutions that meet the current and future needs of our clients.

Ann has spent over seven years dedicated to the payroll and HRIS customer solution space with a focus on developing long term mutually beneficial relationships with her clients.  Her core values, work ethic, and subject matter expertise align with our business model, resulting in added value for our clients.

Gabe Lazzaro

Human Resource Advisor

BIOGRAPHY

Gabe is a Human Resource Advisor for SymbianceHR, LLC and the founder of GSL Enterprises, LLC, a human capital management consulting firm in the Southeast Region.  He is senior executive with more than 25 years of proven business and human resources leadership working in corporate, divisional and multi-plant sites.  Gabe has experience working in Fortune-50 company environments within the private-equity sector, transportation, construction, pharmaceutical, telecommunications, consumer products and energy sectors.  Gabe is also a Facilitator with 10x-Solutions teaching DMAIC problem-solving course work.

Prior to launching GSL Enterprises, LLC, Gabe held senior-level human resources positions and most recently served as Vice President of Human Resources for RailAmerica, Inc. (2008-2013) and Vice President of Human Resources & Talent Acquisition for Astadia, Inc. (2014-2016) in Jacksonville, FL. Gabe has previous work experience with some of the most progressive companies in the world including Johnson & Johnson, BIC Corporation, Pirelli, Centex Homes, CONSOL, Inc. (a Dupont subsidiary) and RailAmerica, Inc. His expertise in talent management, business process improvement, change management, executive development and organizational design is supplemented with extensive experience in roles encompassing start-up operations, lean manufacturing, high-growth operations and restructurings.

Gabe earned his Bachelor’s degree in Business Administration & Psychology from Washington & Jefferson College where, on a 4-year football scholarship, he was named an all-conference player during his junior & senior years. His continuing education includes a Master’s degree in Organizational Management and professional certifications as a coach and trainer in 360-degree feedback and strategic & tactical leadership.

When not partnering with his clients and colleagues, Gabe serves as a coach for youth sports and volunteers as a coach for a non-profit organization that prepares adolescents for scholastic & athletic achievements by maintaining a drug-free life while in school. Additionally, Gabe raises funds for the Wounded Warrior Project by competing in The Tough Mudder competition. Other activities include golf, sport fishing, hunting, exercise and enjoying time with his family.