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Leadership
By Jennifer Cook, Chief Operations Office Are you the type of leader who likes to feel right all the time?  Do you enjoy your direct reports telling you “great job!”, “that’s right” or “of course boss!”  Does your team always agree with your plans and ideas, and this makes you feel successful or happy? Do...
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By Laura Goad A company’s culture is important no matter how big or small your organization is.  As your company grows and gains more corporate titles and processes, your culture becomes even more important.  Corporate culture refers to your company’s beliefs and behaviors that determine how your employees and management interact with each other and...
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By Warren Cook During my career and as the leader of a human resource management consulting firm I have seen countless organizations working diligently on growing their business without taking the appropriate steps to ensure they can deliver on what they are selling.  Companies may go years without having an employee handbook or policies and...
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Come join our President and CEO as he presents at the Annual D&I Conference for DE SHRM at Dover Downs on July 10, 2018. Whether or not your workforce is diverse, inclusive, or both may depend on who you ask?  A challenge is ever present in achieving a common understanding of diversity and inclusion in...
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If “It feels like we do nothing but meet to meet!” or “Nothing ever gets done at our meetings” are common statements made at your organization regarding the productivity and effectiveness of your staff meetings, this article is for you.  In this article I present you with two strategies to increase engagement and participation in...
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Over the years of working with various management teams I have heard time and time again about how this employee or that employee is irreplaceable. Each leader identifies with one key employee above all others they believe is a keystone to the success of the business, or a functional area, or a department, or a...
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Trust – a simple five-letter word. We are taught at a young age how important it is to build trust, earn trust, to be trustworthy, and to trust others. Few of us think about the time that it takes to build or earn trust, whether it is in a personal or professional environment, and even...
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Do your employees have an inflated perception of their value, contributions, level of performance, or success in the workplace? When providing feedback do you apply a poor strategy like sugar coating the issue, starting and ending with good news and wrapping the negative concerns comfortably in the middle to not highlight them, or simply tell...
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Do you have days at work where you simply cannot understand why your peers are not performing their assigned tasks? Is your ability to successfully complete your own work dependent upon other employees in your department or organization? Ever wonder why nothing is done about it? Perhaps the craziest situation you have experienced under these...
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Next time you are considering corrective actions or discipline for an employee not performing as well as expected, pause on reflect on what your responsibility is as a supervisor, management, or leader is in regard to helping the employee be successful. Often I have found that the root cause of performance failures is not the employee,...
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