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Risk Management
– By Warren Cook The reality of the purpose of the interview process is too often forgotten, lost, or simply poorly understood.  The talent acquisition process is an exclusive process, not an inclusive process, that is costly, can expose your business to significant risk and liability, and often is so poorly executed that retention and...
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– By Jennifer Cook Things are getting busy…the workload is picking up…too much overtime is happening costing your business more than you budgeted and straining your workforce. Sound familiar?  It is time to hire!  Sounds simple enough, right? Or is it? You have established the need to hire additional talent, posted a vacant position and...
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A fantastic experience, and an honor to present to three different audiences on topics of great interest to the Association of Legal Administrators members. At this event, I delivered three sessions of 60-90 minutes in length, on the following topics: Risk Management of your Employment Practices Got Diversity.  Get Inclusion! Workplace Investigations With about 1,000...
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– By Warren Cook, President & CEO In my experience, small businesses owners care tremendously about their staff, so much so, that at times they develop practices that can later place them at risk and expose them to liability for discrimination.  For example, paying an employee for a “few weeks” when they are out sick...
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Article Written By Melissa Cook This month we are keeping it simple, by sharing with you two critical behaviors you should be demonstrating as leaders of your business to promote the culture you deserve and need if you are going to effectively enhance the risk management for your employment practices. Number One – As a...
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Article Written By Warren Cook Honestly, consistently, and professionally.  However, don’t miss the boat on where the process starts.  Never does it begin with you telling someone they missed the mark, failed to get something done right, or they are not meeting your expectations.  Rather, the process begins when you establish, document, and communicate clear...
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Article Written By Daniel Schmitt We often ask our clients if they truly understand at-will employment, and why human resource professionals and attorneys are always asking “where is the documentation?” Generally, there is no documentation, and we hear “I have a right to fire them for any reason, right?”  Well, the answer is no, you...
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Article Written By Jennifer Cook It may be as simple as calling the programs and practices corrective action versus discipline, however we have observed a dramatic improvement in engagement and performance management when an organization understands the difference between the two. Discipline always presents as punitive, and the term itself has a negative connotation.  Corrective...
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What does a healthy work environment mean to you? Being in a healthy workplace does the following things: It continuously improves the productivity of all staff; and If can contribute to reducing the cost of turnover, absenteeism, poor productivity, limited collaboration, and worker’s compensation claims for the employer. When an employee goes into work, they...
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By Daniel Schmitt Your employee handbook probably includes a section on Open Door Policy, and perhaps your leadership team believes that the culture of the organization promotes and empowers transparent communication between the staff and the management team.  However, when was the last time you validated that your belief about what you implemented is actually...
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