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Performance Management
– By Warren Cook, President & CEO In my experience, small businesses owners care tremendously about their staff, so much so, that at times they develop practices that can later place them at risk and expose them to liability for discrimination.  For example, paying an employee for a “few weeks” when they are out sick...
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By Jeannette Sweeney, Corporate Chair Massage Find yourself reaching for your cup of coffee when you’re feeling stressed at work? That decision is all too common for the average desk worker. When I graduated college and began my career as a writer, I found myself almost matching each hour at my desk with another cup...
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By Warren Cook Are your functional leaders engaging each other effectively to ensure the flow of communication and operational activities are successful?  When you describe your management team, do you use terms like “silo”, “ineffective”, “lack of collaboration”, or “unsuccessful”?  This is not an uncommon challenge in organizations yet permitting this behavior to continue can...
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By Laura Goad, HCM Consultant Being a manager is challenging and rewarding all at the same time.  One of the most important ways to successfully manage your team or any individual contributor is your consistency.  Before your management approach can be effective, it must be consistent.  An example would be to ensure you recognize and...
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It’s that time of year again.  No, not time for family and presents, travel and vacation.  It is the time of year where employees are seriously considering a new job opportunity.  With more jobs in the economy than we have qualified workers to fill them, it is an employee market right now, and as we...
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On July 24, 2018 First Healthcare Compliance hosted Warren S. Cook, Co-Founder, President & CEO of SymbianceHR, for an interactive discussion on “Risk Management of Employment Practices.” Presentation Description:  He will educate and inform your management and supervisors on best practices and strategies to minimize risk and liability in your employment practices. This interactive webinar...
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In creating a workforce in which communication is effective and mutually beneficial, resulting in trust and engagement, an employee must believe confidently that the business has their best interest at heart in achieving success.  When an employee doesn’t trust their supervisor cares about their success in the company, engagement breaks down as does communication and...
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Once your people leaders have been properly prepared to execute performance management in your organization, there are five key factors that lead to success for the workforce that we are going to review here. Setting the Right Expectations from the Start When establishing the goals for a position, you need to make sure your people...
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There is a plethora of reasons performance management programs are less than successful in meeting their intended outcomes.  One significant factor contributing to this problem is the reluctance or hesitation of people leaders in conducting the performance review.  Over time we have observed a variety of contributing variables that inhibit a people leader from engaging...
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Well designed survey questions and scales will help you quickly and effectively determine which categories or functions of the workplace fall short in meeting the expectations of the workforce.  You will need to establish a baseline either by using the first survey conducted at a point in time, or by setting a goal of X%...
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