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By

Warren Cook MBA, MS, SHRM-CP
By Warren Cook In my experience I have encountered organizations that truly strive for “engagement” in the workplace.  However, the way an organization defines engagement impacts how the construct manifests itself in the workplace.  For example, if engagement is measured by employee feedback that communication from management is positive, then downward communication will be the...
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By Daniel Schmitt, HR Assistant Someone recently asked me the question, what do I expect from her as a supervisor, which made me think about my current task in writing about what I expect from Leadership engagement as an employee.  My answer to her was that as my supervisor, I want four thing from her:...
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By Erica Quigley, Owner & Chief Consultant of Quigley Management Consulting Do more with less. Automate tasks. Increase profits. Sounds nice, right? But since business owners spend so much time in the weeds of their organization, these statements can sound so vague and unachievable. Any business owner would say they want to reduce manual input...
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By Jennifer Cook Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being.  This can be as important to some...
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– By Warren Cook, President & CEO Your culture drives how employees view and understand your policies.  Culture – the observable norms and behavioral practices of the organization – can easily mislead employees into thinking they control when they take time off from work.  Over time, supervisors and management begin to feel challenged in figuring...
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– By Daniel Schmitt The front-line communication to employees is almost never the leadership team or senior management.  This means supervisor interpretation of a policy or practice produces the way the supervisor holds their respective staff accountable to perform their job.  If you ask an executive of an organization what the culture is, or what...
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– By Melissa Cook Before working in human resources, my knowledge and understanding of what my rights as an employee were limited to what I was told by my employer.  Sure, you can read the compliance poster in the break room, however company policy and instructions from a supervisor often guide your understanding or belief...
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A fantastic experience, and an honor to present to three different audiences on topics of great interest to the Association of Legal Administrators members. At this event, I delivered three sessions of 60-90 minutes in length, on the following topics: Risk Management of your Employment Practices Got Diversity.  Get Inclusion! Workplace Investigations With about 1,000...
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– By Warren Cook, President & CEO In my experience, small businesses owners care tremendously about their staff, so much so, that at times they develop practices that can later place them at risk and expose them to liability for discrimination.  For example, paying an employee for a “few weeks” when they are out sick...
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– By Jennifer Cook, Chief Operations Officer This is when your staff wins the Powerball, and all walk out on you the next day.  No, I joke, that is not what I am referring to. There is a myriad of situations that can cause employees to be out of work, and as a leader of...
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